SERVICE DELIVERY COORDINATOR
Sigma Consulting GroupLagos, Lagos State, Nigeria
Posted January 6, 2026
3000000 - 3600000 NGN year
Full Time
About the Company
Sigma Consulting Group is a strategic advisory firm that partners with mid‑market companies to accelerate digital transformation, enhance operational efficiency, and drive sustainable growth. Leveraging data‑driven insights and agile implementation methodologies, the firm delivers customized solutions across finance, supply chain, and technology domains. Sigma’s distinctive value lies in its proprietary analytics framework, which blends advanced predictive modeling with industry best practices to uncover actionable opportunities. The firm’s collaborative partnership model and commitment to continuous learning create an inclusive culture that attracts top talent and delivers measurable impact for clients.
Job Description
We are seeking an experienced and highly organized Service Delivery Coordinator to support our field operations and ensure seamless service execution.
Requirements
- Coordinate the activities of the service delivery and field teams by managing schedules, follow-ups, and work assignments.
- Handle the processing of service requests, customer orders, and job tickets with accuracy and timeliness.
- Serve as the primary point of contact for customers requiring after-sales support.
- Maintain accurate records of service activities, schedules, logs, and operational data.
- Monitor team progress, job completion timelines, and adherence to service level agreements (SLAs).
Benefits
- Competitive monthly compensation
- Health insurance coverage
- Pension plan
- Structured career growth opportunities
- Training and professional development
- Collaborative and supportive work environment
