Enterprise Account Manager

We're looking for an Enterprise Account Manager to manage and grow our enterprise accounts, with a focus on strategic growth initiatives, multi-year partnerships, and executive alignment. You'll oversee the full commercial relationship with accounts worth ~£3M to £5M, driving renewal and expansion strategies, and anticipate client requirements by gaining an in-depth understanding of their industry and business challenges.

Requirements

• A minimum of 5 years in enterprise account management
• Extensive track record in delighting clients, renewing of existing contracts, and meeting and exceeding gross revenue retention (GRR) and net revenue retention targets (NRR)
• Proven ability to accurately forecast Gross Revenue Retention and Net Revenue Retention across a diverse book of business, throughout the customer lifecycle
• Proven track record of presenting and closing at C-Suite level
• Previous experience selling SaaS solutions or a software-led sale
• Previous experience managing APIs, PowerBI, and Tableau preferred
• Proven examples of a consultative approach to building and retaining a client base
• Ability to maintain and cultivate knowledge of Signal AI's suite of Products & Services
• Demonstrable evidence of handling the full sales cycle and/or managing customer success
• Evidence of being a market leader in Account Management / Customer Success, demonstrating passion, perseverance, and consistent success in what you do
• Proven experience of staying ahead of market and client changes on your career path
• Flexible, positive, and highly collaborative attitude

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance
• Tuition Reimbursement