Airside Experience Specialist - AUS

As an Airside Experience Specialist, you will deliver a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. You'll combine exceptional hospitality with hands-on operational support to ensure our guests feel cared for, from wheels down to wheels up.

Requirements

• Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs)
• Collaborate with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met
• Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc.
• Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times
• Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job

Benefits

• Medical/prescription drug, dental, and vision Insurance
• Health Savings Account
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• 401(k)
• Critical Illness, Hospital Indemnity and Accident Insurance
• Identity Theft and Legal Services
• Paid time off
• Paid Maternity Leave
• Tuition reimbursement
• Training and Development
• Employee Assistance Program (EAP) & Perks