Guest Experience Specialist - BED Part-time

As a Guest Experience Specialist, you will be the first and last impression for our guests, providing exceptional service and creating memorable moments. You will work in a dynamic, hands-on environment, often near active aircraft and ground service equipment, requiring flexibility to work varied schedules and the ability to operate in both indoor and outdoor environments.

Requirements

• Meet and greet guests and crews, provide a warm and friendly greeting, and escort them to the front entrance, aircraft, or vehicles
• Collaborate and work closely with all team members, guests, and visitors to ensure services are promptly and correctly handled
• Accurately receive, dispatch, and process guest purchases and fuel transactions
• Provide concierge services, manage guest inquiries, and resolve requests
• Maintain a working knowledge of Signature's facilities, services, and surrounding areas
• Monitor arriving and departing flights, communicate with aircraft, and coordinate services
• Maintain and stock amenities in guest areas, ensure cleanliness, and promote and sell the Company's services and products
• Assist crews and guests with luggage, provide transportation, and fulfill special requests
• Identify crewmembers, passengers, visitors, and vendors in accordance with security procedures
• Report concerns, abide by emergency response procedures, and understand and comply with security protocols

Benefits

• 401(k)
• Critical Illness, Hospital Indemnity and Accident Insurance
• Identity Theft and Legal Services
• Paid time off
• Tuition reimbursement
• Training and Development
• Employee Assistance Program (EAP) & Perks