Guest Experience Specialist - FXE

As a Guest Experience Specialist, you will be the first and last impression for our guests, providing exceptional service and creating memorable experiences. This role requires flexibility, attention to detail, and a commitment to delivering thoughtful service in a fast-paced environment.

Requirements

• Meet and greet guests and crews
• Effectively collaborate with team members and guests
• Accurately receive and process guest purchases and fuel transactions
• Provide concierge services and manage guest inquiries
• Maintain a working knowledge of Signature's facilities and services
• Monitor arriving and departing flights and communicate with aircraft
• Maintain and stock amenities in guest areas
• Promote and sell the Company's services and products
• Assist crews and guests with luggage and provide transportation
• Identify crewmembers and passengers in accordance with security procedures
• Report concerns to the appropriate manager
• Create accurate records and use the Company contact management system

Benefits

• Medical/prescription drug, dental, and vision Insurance
• Health Savings Account
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• 401(k)
• Critical Illness, Hospital Indemnity and Accident Insurance
• Identity Theft and Legal Services
• Paid time off
• Paid Maternity Leave
• Tuition reimbursement
• Training and Development
• Employee Assistance Program (EAP) & Perks