Customer Service Representative

Nashoba Air & BoilerWorks is seeking a Customer Service Representative to join their team. The ideal candidate will have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a passion for providing exceptional customer service.

Requirements

• Maintaining high level of productivity
• Managing incoming calls and customer service inquiries
• Generating sales leads
• Identifying and assessing customers' needs
• Responding promptly to customer inquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer issues
• Obtaining product knowledge
• Processing orders, forms, and requests
• Keeping records of customer interactions
• Communication with colleagues

Benefits

• 401(k) with Company Match
• High-quality, Affordable Medical, Dental, and Vision Insurance
• Health Savings Account with company contributions
• Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
• Paid Holidays
• Paid Time Off (PTO)
• Parental Leave
• Tuition reimbursement
• Special deals/Discounts on a variety of services and entertainment
• Family & friends discounts on services
• Yearly Performance Reviews