Support Engineer

Support Engineer role at SingleStore, requiring 4+ years of advanced customer-facing technical support experience, experience with MySQL or MySQL-like database and SQL Query Optimization, and solid sysadmin/QA/Testing skill set.

Requirements

• Provide email and live technical support to enterprise customers
• Identify and reproduce product issues, perform QA, and submit formal bug reports or feature requests
• Collaborate closely with software developers, sales engineers, and technical account managers
• Streamline and improve Support and Engineering processes and tools

Benefits

• Competitive salary
• Opportunities for growth and development
• Diverse and inclusive work environment
• Flexible working hours
• Opportunities for professional growth and development