#EG IT Desktop Support

Join NCS, a leading technology services firm, and contribute to impactful work by providing desktop support to customers and ensuring compliance with standards.

Requirements

• Min 1 year experience in Microsoft Windows 10 and Microsoft Office 365
• Clear Spoken & Written English.
• Possess at least one of the following certifications or their equivalent: CompTIA A+, CompTIA Security+, CompTIA Network+, Microsoft Certified: Windows Client, and Microsoft Certified: Managing Modern Desktops.
• Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages
• Demonstrate knowledge in the support of workstations, and related components
• Good verbal and written communication skills
• Good coordination skills
• Ability to prioritize effectively and work with a sense of urgency
• Effectively communicates with teammates and managers