Solution Lead / Architect

This is a career-defining opportunity to shape the success of critical customer projects by crafting scalable and sustainable technical designs. As a Solution Architect, you'll directly influence project outcomes, ensuring solutions are not only built to specification but also seamlessly adopted by Sitetracker users.

Requirements

• Design solution architecture for at least one end-to-end Salesforce implementation
• Document designs through comprehensive diagrams and/or technical specifications
• Break down complex requirements into system components (Out of the Box vs. Config vs. Custom)
• Architect multi-system or enterprise-level solutions across multiple business units
• Lead customer discovery sessions to capture precise business needs
• Document business requirements in a structured and actionable way
• Validate requirements against platform capabilities, identifying potential gaps or risks during discovery
• Independently lead multi-day workshops with senior stakeholders
• Reframe vague customer needs into clear, actionable technical requirements that drive solution development
• Review build work diligently, ensuring strict alignment with your solution designs
• Provide clear build guidance and answer complex technical questions for delivery teams
• Document best practice configuration approaches to standardize excellence
• Act as a technical authority across multiple parallel projects
• Present compelling solution designs and their rationale to diverse business and technical stakeholders
• Articulate trade-offs and platform limitations in plain language, fostering clear understanding
• Facilitate productive workshops to confirm design direction
• Present to executives and influence design direction with confidence and clarity
• Consistently diffuse stakeholder objections by explaining design trade-offs and benefits with conviction