Soft Services Manager

Join SKG Properties as a Soft Services Manager, responsible for managing service contracts, overseeing operational services, and ensuring compliance across all soft services.

Requirements

• Ensure service providers meet performance standards as outlined in SLAs.
• Oversee contract compliance and performance adherence to service-level obligations.
• Handle contract renewals, modification and amendments.
• Work closely with internal teams to manage service interactions and ensure efficient coordination with the Facilities Management team.
• Implement strategies to enhance vendor relationships, focusing on continual performance improvement.
• Track KPIs to measure service performance and identify areas of improvement.
• Collaborate with field services to ensure timely, efficient responses to service issues.
• Engage in regular performance reviews with internal stakeholders and service providers to maintain alignment with business objectives.

Benefits

• Competitive salary
• Opportunities for career growth and development