Customer Service Representative
Skip's Custom Flooring, Inc.New York, New York, United States
Posted May 12, 2025
Full Time
About the Company
Skip's Custom Flooring, Inc. is a family‑owned flooring retailer founded in 1998, specializing in high‑quality residential and commercial installations of carpet, hardwood, tile, laminate, and vinyl. The company partners with top U.S. manufacturers to offer competitive pricing while maintaining a dedicated team of full‑time installers who specialize in each product line. In addition to a wide selection of flooring options, Skip's stocks carpet and vinyl remnants, bound area rugs, cleaning supplies, and installation materials, providing a one‑stop solution for homeowners and contractors alike. Their comprehensive service portfolio—ranging from carpet binding and custom showers to new home installations—underscores a commitment to quality, expertise, and customer convenience.
Job Description
Skip's Custom Flooring Inc is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls.
Requirements
- Receive incoming calls in a professional and courteous manner
- Perform marketing and sales functions to sell additional work and earn business
- Complete work orders, return customer calls, and respond to customer complaints
- Perform other duties as needed which may include cross-training in related positions
Benefits
- Employee discounts
- Paid time off
- Training & development