Customer Success Lead, Hong Kong & Australia
SleekSydney, New South Wales, Australia
Posted February 10, 2026
Full Time
About the Company
Sleek is a company that automates back-office processes for micro SMEs. We are committed to creating and nurturing a diverse and inclusive environment.
Job Description
Sleek is a company that automates back-office processes for micro SMEs. We are looking for a Customer Success Lead to own retention and expansion outcomes for our recurring customer base in Hong Kong and Australia.
Requirements
- 10+ years in Customer Success/Renewals/Account Management/revenue roles (quota or target ownership)
- Strong people leadership (managed teams of 5+ ICs, coaching + performance management)
- Experience in Australia and/or Hong Kong (customer + cultural + market knowledge)
- Strong stakeholder management and ability to lead change
- Analytical mindset, comfortable with KPIs and execution tracking
Benefits
- Humility and kindness
- Flexibility
- Financial benefits
- Personal growth