The Warehouse Supervisor is responsible for ensuring the operational success of assigned area and/or customer by driving efficient use of labor, following internal processes, and providing customers with an exemplary level of service.
Requirements
- Drives teamwork within the workforce to ensure productivity targets are met.
- Trains staff and monitors their performance, progress, and service levels.
- Responsible for general administrative duties such as providing timely responses to inquiries, timecard management and submittal, entering productivity, etc.
- Responsible for hiring, onboarding, daily management, performance management, promotion/demotion, coaching and discipline processes for assigned employees up to and including termination.
- Promotes SOPs, follows processes and drives high attention to detail to ensure customer needs are met/exceeded daily.
- Assists Operations team by investigating and resolving customer concerns and general support inquiries.
- Oversees customer inventories, monitors orders and shipments.
- Ensures quality, delivery and budget objectives are met/exceeded.
- Provides recommendations for warehouse operations to improve by focusing on process workflow, personnel and space requirements, equipment and layout.
- Produces regular reports and statistics on a daily, weekly, and monthly basis.
- Completes other duties as assigned by Operations Team.
Benefits
- Competitive compensation packages
- 401K with company match
- Medical, Dental, and Vision healthcare plans
- Parental leave
- Holiday pay
- Flexible work schedules