AVP, Client Account Management

SmartBug Media is seeking an AVP of Client Account Management to lead the stability, health, and long-term growth of the client portfolio. The ideal candidate will have a proven track record of owning and improving Net Revenue Retention and Gross Revenue Retention within an agency or professional services environment.

Requirements

• Client Retention & Health Mastery
• Strategic Account Leadership
• Executive Presence
• Operational Performance Management
• Cross-Functional Collaboration
• Conflict Resolution & Mediation
• Team Mentorship
• HubSpot Expert Practitioner

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan