Agency Customer Success Manager
Smartly.ioNew York, New York, United States
Posted April 27, 2026
75000 - 90000 USD
Full Time
About the Company
Smartly is an AI-powered advertising technology company transforming ad experiences for brands and their consumers.
Job Description
We are looking for an Agency Customer Success Manager to own and grow a portfolio of enterprise agency partners, providing an exceptional customer experience and fostering long-term relationships.
Requirements
- 4+ years of experience in Customer Success, Account Management, or a similar customer-facing role
- Strong knowledge of social advertising platforms and programmatic advertising
- Highly empathetic, proactive, and customer-obsessed
Benefits
- Five weeks paid time off
- 11 company paid holidays
- Unlimited sick days
- Generous healthcare packages
- 401K plus matching
- Equity grants
- Wellness benefit
- Learning reimbursement opportunities
- Volunteer time off days
- Company donation matching opportunities