Customer Success Manager
Smartly.ioMadrid, Community of Madrid, Spain
Posted April 24, 2026
Full Time
About the Company
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers.
Job Description
Customer Success Manager role at Smartly, a multinational AI-powered advertising technology company. The role involves managing customer accounts, identifying opportunities for increased product adoption, and developing strong relationships with customers and platform partners. The company offers a hybrid work model, flexible work options, and a comprehensive rewards package.
Requirements
- 4+ years of relevant experience in Customer Success or a similar customer-facing function
- Good understanding of paid digital advertising (Meta, Pinterest, Snapchat, TikTok, Google, and programmatic)
- Highly empathetic with a positive attitude and a strong desire to help customers reach their goals
- Results-driven mentality with a bias for action and collaboration
- Ability to explain complex concepts clearly and translate data into insights
- Strong spoken and written communication skills in English
Benefits
- Inclusive Global Culture
- Global Impact
- Focus on Wellbeing
- Comprehensive Rewards
- Flexible Hybrid Workplace
