Customer Success Manager
BrandBastionPortugal
Posted March 11, 2026
Full Time
About the Company
BrandBastion is a leading AI-powered solution for social media engagement and brand protection
Job Description
As a Customer Success Manager at BrandBastion, you'll ensure clients maximize the power of our AI-first platform to protect their brand, engage with audiences, and scale their social strategy efficiently.
Requirements
- Proven experience in customer growth and managing renewals, expansions, and upsells at a B2B SaaS or fast-growing company
- Deep understanding of marketing, community management, and social engagement
- Data-driven and AI-first mindset, leveraging automation to help brands scale engagement
- Proactive, results-oriented approach, identifying challenges and delivering tangible business outcomes
- Strategic, problem-solving mindset, using insights to tell compelling business stories
Benefits
- Career Growth & Package
- Competitive Market Rate Compensation
- 4+ weeks paid time off
- Opportunities for global team meets