Senior Customer Onboarding Manager

Senior Customer Onboarding Manager position at Smartly.io to lead the onboarding experience for newly-signed customers, designing and delivering tailored onboarding plans, and ensuring a seamless transition to the Smartly platform.

Requirements

• Bachelor's degree in a relevant field or equivalent practical experience
• 4+ years digital experience, ideally with exposure to both paid social (Meta) and programmatic media buying
• Strong understanding of digital advertising platforms and tools
• Experience working with Google Sheets
• Proficiency in creating visually appealing and impactful presentations using Google Slides
• Excellent communication and interpersonal skills
• Detail-oriented and highly organized
• Problem-solving mindset and ability to navigate complex situations
• Self-motivated and proactive
• Ability to thrive in a fast-paced and collaborative team environment

Benefits

• Competitive salary and benefits package
• Opportunity to work with a dynamic and multinational team
• Inclusive and diverse work environment
• Recognition as a Leader in The Forrester Wave: Creative Advertising Technologies