Customer Onboarding Manager
Smartly.ioLondon, England, United Kingdom
Posted April 13, 2026
Full Time
About the Company
Smartly is an AI-powered advertising technology company transforming ad experiences for brands and their consumers.
Job Description
Smartly.io is seeking a Customer Onboarding Manager to assist new customers with the onboarding process, ensuring a seamless transition to the Smartly platform. Responsibilities include working closely with Sales and Customer Success teams to deliver tailored solutions, taking ownership of technical execution, and tailoring the onboarding journey to each customer.
Requirements
- Subject matter expert on Smartly.io's products and services
- Work closely with Sales and Customer Success teams to deliver tailored solutions
- Take ownership of technical execution of the onboarding plan
- Tailor the onboarding journey to each customer
- Collaborate with cross-functional teams at Smartly.io as needed
- Create visually appealing and effective decks using Google Slides
Benefits
- Opportunity to work with a multinational and diverse team of 750+ Smartlies from 60+ nationalities
- Inclusive environment where everyone feels respected and heard