Client Success Manager

The SMB Team is seeking a Client Success Manager to bridge the gap between strategic vision and day-to-day execution, preventing escalations and owning the response when they do. The role is part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S.

Requirements

• Client Health Monitoring
• Escalation Prevention
• Crisis Coordination
• SOP Feedback Loop
• Team Lead Enablement

Benefits

• Generous medical, dental, and vision insurance for employee and family
• Flexible vacation time
• Education and learning budget
• 401(k) with 3% match
• Flexible work style (WFH or office)