Business Solutions Manager - Remote Canada

Smile Digital Health is seeking a Business Solutions Manager to lead business solutions for its largest US Health Insurance clients. The role will be responsible for the financial health, retention, and strategic expansion of the assigned portfolio. The Business Solutions Manager will bridge the gap between high-level business goals and the successful technical deployment of Smile's health data platforms.

Requirements

• 8+ years experience in account management, product management and/or equivalent experience working with or for Payers (Health Plans)
• 1+ years of people leadership or people management experience, preferred
• Post-secondary education in Business or related field and/or equivalent relevant work experience
• Exceptional verbal and written communication, experience in translating technical matters to non-technical audiences
• Demonstrated ability to develop strong relationships with Clients, vendors and cross-functional teams
• Ability to drive results autonomously and demonstrate ability to assess complex matters and escalate accordingly
• Understanding of regulatory bodies such as CMS and their business impact on Payer organizations
• Functional knowledge of healthcare interoperability and FHIR standards
• Experience leading Executive Business Reviews (QBRs) that move beyond technical status updates to focus on strategic business value

Benefits

• Remote Work Environment
• Flexible Time Away From Work Policy including PTO, Personal and Sick Days
• Competitive Salary and Health/Medical Benefits
• RRSP/TFSA/401K Employee Contribution
• Life and Disability
• Employee Assistance Program
• FHIR Study Program and Skillsoft Learning
• Super HAPI Fun Club