Technical Account Manager - United States
Smile Digital HealthUnited States
Posted February 5, 2026
110000 - 130000 USD
Full Time
About the Company
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with its leading FHIR-based data liberation platform.
Job Description
Technical Account Manager role involves supporting customer relationships from contract signing to implementation and beyond, ensuring successful delivery and long-term customer satisfaction.
Requirements
- 5-7+ years of experience in a technical software delivery role
- Post-secondary education in a technical program or business administration
- Previous experience in resource management, financial oversight, and contract/SOW creation
- Excellent knowledge and experience working with Agile methodologies
- Strong communication, presentation, and negotiation skills
- Experience collaborating cross-functionally with sales, implementation, product, and technical teams
Benefits
- Remote Work Environment
- Flexible Time Away From Work Policy
- Competitive Salary and Health/Medical Benefits
- RRSP/TFSA/401K Employee Contribution
- Life and Disability
- Employee Assistance Program
- FHIR Study Program and Skillsoft Learning
- Super HAPI Fun Club
