Implementation Support Specialist
SmithRxLehi, Utah, United States • Plano, Texas, United States
Posted March 24, 2026
Full Time
About the Company
SmithRx is a rapidly growing, venture-backed Health-Tech company with a mission to disrupt the Pharmacy Benefit Management (PBM) sector.
Job Description
We are seeking an Implementation Support Specialist to join our Customer Success team to support core Implementation functions and ensure high-quality SmithRx product delivery.
Requirements
- Bachelor's degree or equivalent work experience
- Healthcare and/or pharmacy experience preferred
- Experience coordinating complex tasks across multiple projects and clients
- Experience in a customer service role
- Corporate experience preferred
- Proficiency in Microsoft Office
- Proficiency in the Google platform/apps preferred
- Proficiency using Salesforce
- Strong communication skills via face-to-face meetings, conference calls, and written correspondence
- Strong team orientation and desire to succeed
- Flexible, adaptable, and able to respond under the pressure of a fast-paced technology company
Benefits
- Highly competitive wellness benefits
- 3 Weeks Paid Time Off
- Paid Company Holidays
- Paid Parental Leave Benefits
- Flexible Spending Benefits
- 401(k) Retirement Savings Program
- Short-Term and Long-Term Disability
- Wellness Benefits
- Commuter Benefits
- Employee Assistance Program (EAP)
- Well-stocked Kitchen In Office Locations
- Professional Development and Training Opportunities
