IT Support Specialist
Smugglers' Notch ResortVermont, United States
Posted January 16, 2026
Full Time
About the Company
Smugglers' Notch Resort is a premier family‑focused destination in the eastern United States, offering a wide range of lodging, dining, and recreational amenities designed to delight guests of all ages. The resort emphasizes exceptional customer service, with a dedicated staff that consistently earns praise for friendliness, responsiveness, and a genuine commitment to guest satisfaction. Its core focus areas include delivering a top‑rated kid‑friendly experience, maintaining the highest standards of resort service, and fostering an inclusive, supportive workplace that encourages career growth, safety, and community engagement. By combining award‑winning hospitality with a culture of employee pride and corporate integrity, Smugglers' Notch positions itself as the leading resort for family fun in the region.
Job Description
We’re looking for a motivated and hands-on IT Support Specialist who’s excited to take on end user support of a wide range of technology systems.
Requirements
- Provide Tier 1 and Tier 2 support for internal staff
- Install, configure, and maintain workstation hardware, operating systems, and approved software applications
- Diagnose and resolve software and hardware issues
- Manage and track workstation inventory for resort systems and software
- Collaborate with the IT team to support business-critical applications and internal systems
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
