Director, Auto Total Loss

Snapsheet is seeking a Director, Auto Total Loss to oversee the day-to-day operations and success of the Total Loss team. The successful candidate will have a minimum of 8 years of Total Loss or repair experience with at least 4 years of management experience. They will be responsible for managing the success of the team, recommending new workforce models and strategies, building and implementing workflows, and using data to analyze success and report on outcomes. The role requires a strong knowledge of insurance principles, vehicle repair, and total loss classification, as well as experience in one or more estimating platforms.

Requirements

• Minimum of 8 years of Total Loss or repair experience
• At least 4 years of management experience
• Proven track record of leading high-performing teams
• Extensive knowledge of insurance principles and how they apply to appraisal decisions
• Thorough understanding of vehicle repair, parts costs, total loss classification, and fraud detection practices
• Strong knowledge of total loss settlement and salvage processes
• Working experience in one or more estimating platforms: Mitchell, CCC, Adjustwrite, or Duncan
• Ability to work in a fast-paced, production-based, and results-driven environment
• Desire to thrive in a remote environment ripe with opportunity to advance
• Data driven - ability to use data to identify problems and potential solutions and consistently report back

Benefits

• Flexible PTO
• 7.5 company-observed holidays
• 2 robust medical plans through Blue Cross Blue Shield
• 2 dental plans
• 1 vision plan
• Company-paid Short Term Disability, Long Term Disability, and Life Insurance
• 401(k) with a 4% company match
• Employee Assistance Program (EAP)
• Flexible PTO policy
• Casual dress code