Senior Technical Account Manager

Join the Snowflake team as a Senior Technical Account Manager. This role combines technical and commercial responsibilities, including becoming the post-sales technical lead for assigned customers, driving growth for customers' use cases, and collaborating with cross-functional teams.

Requirements

• Collaborate with Sales Engineers and Solution Architects to identify strategies for customers
• Develop a deep understanding of assigned customer's environment, use cases, and challenges
• Work with Snowflake Product and Engineering teams to access new product features and platform upgrades
• Act as technical advisor for production workloads
• Monitor and interpret incoming cases for assigned customers
• Utilize resources from Performance Engineering, Professional Services, Incident Management, and Support Engineering

Benefits

• Travel opportunities
• Professional development and growth opportunities
• Collaborative and fast-paced work environment