Senior Technical Account Manager
DigitalOceanHyderabad, Telangana, India
Posted September 25, 2025
Full Time
About the Company
DigitalOcean simplifies cloud computing, empowering businesses to focus on building innovative applications that drive growth.
Job Description
DigitalOcean is seeking a Senior Technical Account Manager (TAM) to be a strategic partner for key customers, ensuring they succeed with the cloud. This role combines technical expertise, leadership, and customer advocacy to drive retention and expansion within the account base. TAMs will be responsible for technical consultation, customer engagement, and collaboration with internal teams to deliver value and impact the company's success.
Requirements
- Strong experience in cloud infrastructure, Linux, distributed systems, and automation
- Basic programming skills in a mainstream language (e.g., Python, Go)
- Knowledge of provisioning and deployment tools such as Terraform, Ansible, and Docker
- Proficiency with at least one major cloud platform (AWS, GCP, Azure)
- Familiarity with version control (Git), SQL, CI/CD tools, and AI/ML infrastructure principles
- Strong communication skills, including verbal and written
- Ability to advocate for customer needs and translate feedback into actionable insights
- Analytical skills to monitor customer trends and identify growth opportunities
- Experience with SaaS and AI/ML infrastructure
- Linux/Cloud Certifications (RHCSA/RHCE) and experience with large CRMs
- Experience with DigitalOcean’s API
Benefits
- Competitive salary
- Equity compensation
- Employee Assistance Program
- Local Employee Meetups
- Flexible time off policy
- Professional development opportunities