IT Administrator

SNP is a software company seeking an IT Administrator to join their dynamic team. The ideal candidate will provide IT advice and support to business units, ensuring compliance with laws and regulations, and have experience with Microsoft Windows operating systems, Apple MAC, and software applications.

Requirements

• Support of internal communication solutions, notebooks, peripherals and mobile devices
• User and authorization management at Active Directory
• Troubleshooting hardware and software including network, computers, operating systems and user software
• Providing IT support to a remote workforce
• Setting up client workplaces
• Installation and configuration of Client systems using standardized processes
• Management of hardware, software, assets and access as well as the procurement of IT components
• Development of concepts and documentation for the further development of our IT infrastructure and for the optimization of services
• Troubleshoot and resolve hardware, connection, printer and software issues reported to the Service Desk
• Assists users with computer issues remotely or in-person
• Troubleshoots and resolves all problems encountered with end user hardware and software
• Conducts technology training for new users
• Provides support to the Technology team
• Conducts briefings and demonstrations for users to enhance system productivity
• Assists in the development of training coursework and materials
• Maintains and expands knowledge base in area of expertise
• Attends courses to develop and keep skills and knowledge current
• Complies with continuing education requirements
• Performs routine server monitoring and performance benchmarking
• Monitors and removes viruses, spyware, and other non-authorized software
• Providing IT support for corporate meetings, corporate residency & temporary residency for corporate guests

Benefits

• Insurance options include medical, dental, vision, life, and additional supplemental options
• 401k available with up to a 5% company match
• PTO beginning at 20 days per year and accruing with additional tenure
• Bonus potential
• 10 Paid Holidays + 4 floating holidays
• A laptop to be used for all work-related business