Client Executive

Join Softheon in revolutionizing healthcare by simplifying the process of choosing the right health insurance for individuals. As a Client Executive, you will be responsible for articulating the status of client's current operations and engaging in opportunities to offer new business initiatives based on technical development at Softheon and the needs of clients.

Requirements

• Develop and maintain a strong sense of urgency, initiative, and drive to get things done correctly
• Serve as the primary point of contact for clients, managing back-to-back meetings to discuss and prioritize their concerns
• Identify trends in client-reported issues and collaborate with internal teams to drive process improvements and reduce recurring problems
• Make informed decisions under pressure, balancing client priorities with internal workflows
• Participate in and contribute to monthly Executive Steering Committee presentations with client leadership teams

Benefits

• Comprehensive benefits package including health, vision, and dental coverage for you, your spouse, and dependents
• Monthly wellness stipend
• 401K with a match
• Employee assistance program
• Disability/life insurance
• Parental leave
• 15 days of discretionary PTO based on YOS
• 9 additional paid holidays
• Referral bonuses
• Discretionary bonus program
• Spot bonuses
• Professional development opportunities