Client Executive

Join Softheon in revolutionizing healthcare by simplifying the process of choosing the right health insurance for individuals. As a Client Executive, you will be responsible for articulating the status of client operations and engaging in new business initiatives. The role requires a strong sense of urgency, initiative, and drive, with a passion for understanding software solutions and their impact on client operations.

Requirements

• Develop and maintain a strong sense of urgency, initiative, and drive to get things done correctly, emphasizing working with and through people in the process.
• Serve as the primary point of contact for clients, managing back-to-back meetings to discuss and prioritize their concerns, open tickets, and enhancement requests.
• Maintain continuous visibility into the internal ticketing system throughout the day, reviewing new tickets for accuracy and priority before triaging them to the appropriate teams.

Benefits

• Comprehensive benefits package including health, vision, and dental coverage for you, your spouse, and dependents
• 401K with a match
• Employee assistance program
• Disability/life insurance
• Parental leave
• 15 days of discretionary PTO based on YOS
• 9 additional paid holidays
• Referral bonuses
• Discretionary bonus program
• Spot bonuses
• Professional development opportunities