IT Support Job (m/w/d) ERP Support
Software-Schmiede Vogler & HaukeBaden-WĂĽrttemberg, Germany
Posted April 13, 2026
Full Time
About the Company
Software-Schmiede Vogler & Hauke is a German-based software company with over 35 years of experience, specialising in digital transformation for small and medium-sized enterprises. Their flagship product, Professional ERP, is a modular, integrated system that consolidates core business functions—CRM, procurement, production, sales, finance, HR, and more—into a single, transparent platform. The company’s 50-person team focuses on continuous improvement, open collaboration, and reliable partnership, ensuring that each solution is tailored to the unique workflows of its customers. By combining robust ERP capabilities with complementary services such as DMS, BI, EDI, and logistics, Software-Schmiede delivers end-to-end digital solutions that empower clients to work smarter, secure greater visibility, and achieve sustainable growth.
Job Description
IT support specialist for ERP solution Professional.ERP, providing support via phone, email, and ticket system, with a focus on precise documentation and customer communication.
Requirements
- First professional experience in IT-Support
- Technical support, helpdesk or application support experience
- Very good German language skills
- Experience with ERP systems, ticket systems or software-supported processes
Benefits
- Health insurance
- Pension plan
- Vacation days
- Retirement plan
- Social security
- Tuition reimbursement
