Assistant General Manager - Soho House Nashville

The Assistant General Manager is responsible for supporting all aspects of the business in conjunction with the property General Manager, overseeing service standards, operational efficiency, member/guest experience, staff retention, and optimal profit. The role is an ambassador for the Soho House brand and works closely with internal and external stakeholders to ensure an optimal experience for staff, members, and guests.

Requirements

• At least 7-10+ years managing high-volume Food and Beverage (F&B) and experience managing operations specific to; Front Office, Rooms, Housekeeping, Maintenance and Reservations
• Understand, maintain, and enforce local and government regulated food safety, risk prevention, fire prevention, and emergency procedures
• Assist with interviewing all new and prospective hires (internal/external) and adhere to P&D policies
• Monitor, assess, report, and develop action items to support service trends, guest/member/staff surveys
• Excellent interpersonal skills and ability to build relationships (internal/external) as well as highly organized, efficient, and detail-oriented

Benefits

• Health Care
• 401K
• Paid Time Off
• Career Development
• Soho Impact
• Learning & Development
• Cookhouse & House Tonic
• Team Events
• Team Meal