Head Waiter/Waitress - Kettners Townhouse, Central London

We are seeking a Head Waiter/Waitress to deliver exceptional dining experiences for our members and guests at Soho House. The role involves overseeing service operations, ensuring staff are well-guided and professional, and maintaining high standards. The ideal candidate will have 2-3 years of experience in a high-end dining environment, excellent food and beverage knowledge, and strong leadership skills.

Requirements

• 2–3 years in a similar high-end dining environment
• Experience in a supervisory or senior waiter position
• Excellent food and beverage knowledge, including wine service
• Strong interpersonal and leadership skills with a hands-on approach
• Confident, polished, and professional demeanour
• Exceptional communication and organisational skills
• Familiarity with POS systems and reservation software

Benefits

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to up to 2 additional dependents)
• Dental Plan (option to add up to 2 additional dependents)
• Birthday Day Off after 1 years' continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.