Membership Manager

The Membership Manager is responsible for building and defining the local membership community at Soho House, Barcelona. The role involves managing membership recruitment, communications, retention, and member inquiries, as well as fostering events and experiences that maintain the Soho House magic and promote member engagement.

Requirements

• 3-5 years experience in customer management
• Influential leader driven by data driven analytics and relationships built throughout the creative community
• Creatively driven and culturally in-tune to develop / foster a network and knowledge to execute large scale events
• Collaborative and communicates well to provide direction / delegation to efficiently accomplish task(s) at hand
• Research as well as exceptional organizational skills and extraordinary relationship building skills
• Ability to multitask and execute under pressure and in demanding fast-paced environments
• Energetic, flexible, collaborative, a proactive; a team leader who can positively and productively impact both strategic and tactical finance, and administrative initiatives
• Critical thinker and the ability to exercise good judgment and solve problems quickly and effectively

Benefits

• Competitive salary
• All houses membership
• Cookhouse & House Tonic - trips, training and workshops to celebrate our passion for food and drink.
• Team Events: From fitness sessions to art classes, each month we hold a series of fun events.
• An extensive range of externally and internally run courses to all employees
• Family Meals during your shifts
• Sport Classes
• Staff Screenings