Data Analyst - Customer Experience

Solace is hiring a Data Analyst to sit on the Customer Experience Operations team. The role involves building scalable analytics, driving operational excellence, and synthesizing complex data into actionable insights. The Data Analyst will work closely with CX leadership and the Data team to create dashboards, reports, and tracking systems to drive business forward.

Requirements

• 3+ years of experience in data analytics
• Advanced SQL and Snowflake skills
• BI and dashboarding experience
• Data wrangling expertise
• Analytical mindset
• Strong communication skills
• Startup background

Benefits

• Competitive salary
• Stock options
• Medical, dental, and vision insurance
• 401(k) matching
• Generous parental leave
• Tuition reimbursement