Product Support Representative
Solera, Inc.Leeds, England, United Kingdom
Posted April 8, 2026
Full Time
About the Company
Solera is a global leader in risk and asset management data and software solutions.
Job Description
Solera is seeking a Product Support Representative to deliver high quality customer service through a variety of interactions, including email, phone, chat, etc. The successful candidate will troubleshoot and diagnose customer issues, provide expert knowledge, and document solutions to ensure continuous improvements for Solera products.
Requirements
- At least 1-2 years' experience in customer service
- Experience in technical or software support capacity
- CRM and telephony systems experience
- IT qualifications or degree educated
- Analytical and questioning skills
- Good communication and rapport-building skills
Benefits
- Paid time off
- Health insurance
- Retirement plan
- Tuition reimbursement