Director of Customer Experience

Solve Industrial Motion Group is seeking a Director of Customer Experience to lead a talented team of Customer Solutions Specialists & Supervisors, ensuring exceptional customer engagement and operational excellence.

Requirements

• 5+ years of progressive experience in sales and/or customer service operations leadership within an industrial, manufacturing or distribution environment
• 5+ years of experience managing people
• Solid working knowledge of industrial parts, distribution models and customer order fulfillment processes

Benefits

• Market competitive benefits package
• Company-sponsored health coverage
• Life insurance
• 401(k) plan with company match
• Paid parental leave
• Paid time off