Sona is a cutting-edge workforce management solution for large frontline operators, offering end-to-end functionality including scheduling, time and attendance, HR, payroll, and intelligent AI-driven insights. Our employee-centric approach focuses on enhancing productivity, engagement, and satisfaction through consumer-grade design and advanced technology. Sona stands out by seamlessly integrating AI capabilities with traditional WFM tools to provide real-time actionable data that drives revenue growth.
Sona is looking for a Customer Operations Manager to build the operational backbone for their customer-facing teams, standardising processes, creating data infrastructure, and driving cross-functional projects.
Sona is a cutting-edge workforce management solution for large frontline operators, offering end-to-end functionality including scheduling, time and attendance, HR, payroll, and intelligent AI-driven insights. Our employee-centric approach focuses on enhancing productivity, engagement, and satisfaction through consumer-grade design and advanced technology. Sona stands out by seamlessly integrating AI capabilities with traditional WFM tools to provide real-time actionable data that drives revenue growth.