Front Desk Hospitality Agent

Sonder is a leading global hospitality brand that offers premium apartments and boutique hotels for the modern traveler. As a Front Desk Hospitality Agent, you will be the face of Sonder, working collaboratively with team members to create an exceptional first impression on guests, visitors, and internal and external partners.

Requirements

• Demonstrated experience working in hotels, restaurants, or customer-facing hospitality, service, and/or customer experience roles
• Personable, service-minded, and positive
• Excellent problem-solving skills, with a proactive approach to addressing guest needs
• Strong computer literacy and writing skills
• Organized, hardworking, and detail-oriented
• Flexible schedule and open to working evenings, weekends, and holidays
• Ability to remain standing for extended periods of time and lift and/or carry items weighing up to 50 pounds
• Proficiency in languages other than English is an asset
• Reliable transportation and willingness to travel between properties on a daily basis

Benefits

• Competitive compensation
• Medical, dental and vision insurance
• Flexible vacation
• Wellness and volunteering days
• Annual free credits and discounts to stay in Sonder's locations