Sr. Front Desk Hospitality Agent

Sonder is a leading global hospitality brand offering premium, design-forward apartments and boutique hotels for the modern traveler. We are looking for a Senior Front Desk Hospitality Agent to be the face of Sonder, delivering exceptional guest service and ensuring a seamless experience throughout the stay.

Requirements

• Demonstrated experience working in hotels, restaurants, or customer-facing hospitality, service, and/or customer experience roles
• Experience using customer communication software such as Salesforce
• Strong computer literacy and writing skills, and comfortable switching between multiple desktop and mobile applications
• Organized, hardworking, and detail-oriented; someone who thrives in a fast-paced environment with an ability to work effectively both independently and in a team
• Ability to remain standing for extended periods of time and lift and/or carry items weighing up to 50 pounds

Benefits

• Competitive compensation
• Medical, dental and vision insurance
• Flexible vacation
• Wellness and volunteering days
• Annual free credits and discounts to stay in Sonders