VP, Global D2C Supply Chain

At Sony Music Entertainment, we fuel the creative journey. As Vice President, Global Supply Chain & Customer Service, you will lead the design and execution of Sony Music’s global direct-to-consumer (D2C) supply chain strategy while driving operational excellence across customer service functions.

Requirements

• 10+ years of leadership experience in global supply chain and/or customer service within high-volume D2C or e-commerce environments
• Proven expertise in logistics, warehousing, vendor management, and fulfillment network optimization
• Strong background in ERP/WMS/OMS systems and e-commerce platform integrations
• Demonstrated ability to lead organizational change, drive operational improvements, and manage large, multi-site teams
• Exceptional communication and stakeholder management skills with a global mindset and willingness to travel internationally
• Bachelor’s degree in business or related field required; advanced degree preferred

Benefits

• Medical, dental, vision, life & disability coverage
• 401K + employer matching
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans