Technical ServiceNow Architect

Sopra Steria is looking for a ServiceNow Team Lead/Ambassador to represent the ServiceNow community within Sopra Steria BeNeLux. This position is essential for increasing our ServiceNow expertise and expanding our presence in the BeNeLux ServiceNow market.

Requirements

• Bachelor's or master's degree in IT or relevant equivalent
• 8+ years of experience with ServiceNow
• Strong knowledge of ServiceNow modules including ITSM, CSM, ITOM and CMDB
• 5+ years of experience in senior consultancy and architecture roles
• ServiceNow certifications (CSA/CIS)
• Experience with ServiceNow workflows, automations and integrations
• Ability to translate complex business requirements into functional/technical ServiceNow solutions
• Durable knowledge of ITIL processes and best practices
• Experience in leading and working with teams on local, nearshore and offshore locations
• Clear passion for ITSM tools such as ServiceNow
• Commercial mindset to support tenders and business opportunities
• Strong communication, explanation and presentation skills
• Excellent problem-solving and analytical skills
• Fluent in English and Dutch/French

Benefits

• Company car or mobility budget
• Laptop, phone & phone subscription
• Competitive salary
• Contract for an indefinite period
• Insurance coverage
• Meal vouchers
• Eco vouchers
• Ongoing learning opportunities via the Sopra Steria Academy