RQ09698 - Jr. Application Support Specialist
Source CodeToronto, Ontario, Canada
Posted January 6, 2026
Contract / Temporary
About the Company
Source Code is a global STEM consulting and workforce solutions firm that partners with leading organizations across healthcare, government, energy, finance, and technology sectors. The company delivers end‑to‑end technology services—including cloud, AI, machine learning, mobile, and IoT—while sourcing and developing top STEM talent. By cultivating growth for both clients and consultants, Source Code builds dynamic partnerships that drive measurable success. Its deep industry expertise and proven track record with some of the world’s largest enterprises set it apart as a trusted advisor in the STEM consulting space.
Job Description
This Jr. Application Support Specialist position will support operational work related to hosting client applications in the shared hosting environment of the Government Services, Shared Utility Service (SUS). The role will perform tasks such as incident intake and triage, service request fulfillment, change request assessment and implementation, and general reporting and data analysis.
Requirements
- Experience with middleware application suite
- Experience with ITIL Incident Management process
- Experience with ITIL Change Management process
- Experience with Remedy/eSMT or other service management tools
- Experience with reporting tools and data visualization