Support Engineer - EMEA [IC2] at Sourcegraph. Empower millions of developers with code intelligence. Curious and compassionate problem solver, familiar with Unix/Linux, Kubernetes, code hosts, databases, and Large Language Models.
Requirements
- Profund curiosity to figure out why something works the way it does / to learn more
- Working experience with Unix/Linux and/or Bash
- Working experience with Kubernetes containerized solutions
- Working experience with code hosts such as GitHub, GitLab and BitBucket
- Strong understanding of databases, especially SQL
- Compassion to meet our customers (who are all developers themselves) where they are, understand their issues, and be compelled to action
- Experience collaborating with cross-functional teams to solve difficult problems for customers
- Proficiency in communicating complex technical ideas and decisions to a variety of audiences (both technical and non-technical)
- Some experience using Large Language Models (LLMs) and AI tooling, and how they work
- 2+ years experience in a similar role
Benefits
- Above-average salary
- Equity
- Generous perks & benefits