Customer Experience Agent

Sourgum is a fast-growing, venture-backed company transforming the waste and recycling industry through cutting-edge technology. We're seeking a Customer Experience Agent to deliver a high-touch, white-glove experience to our customers.

Requirements

• Ability to commute to and work from our Jersey City, NJ headquarters 3 days per week
• 3+ years of experience in a customer support, customer experience, or client-facing role
• Proven ability to manage multiple customer interactions simultaneously

Benefits

• Company stock options
• Flexible/Unlimited PTO
• Comprehensive benefits package including health insurance and retirement plans
• Access to hundreds of gyms, studios, and wellness apps
• Yearly Personal Development Budget