Customer Experience Agent
Ride AventonBrea, California, United States
Posted March 25, 2026
44000 - 44000 USD
Full Time
About the Company
Aventon is an electric bicycle company that is passionate about creating high-quality, stylish, and affordable ebikes.
Job Description
Customer Experience Agent plays a critical role in shaping how customers and potential customers perceive Aventon. Deliver world-class service that builds trust, loyalty, and long-term relationships.
Requirements
- 2+ years of experience in a contact center, customer support, or retail customer service environment
- Hands-on experience with Zendesk or similar ticketing/CRM systems
- Strong written communication skills with exceptional attention to grammar, spelling, and tone
- Experience handling high-volume customer inquiries while maintaining quality and accuracy
Benefits
- Medical, Vision and Dental, Life Benefits
- Life & Supplement Life
- 401K retirement plan
- Vacation, Sick Leave & Personal Day
- Training and Development
- Employee Discounts on Bikes and Accessories
