SBA Servicing and Operations Assistant
SOUTHERN BANKArkansas, United States • Rockford, Illinois, United States • Kansas, United States • Missouri, United States
Posted March 19, 2026
Full Time
About the Company
Southern Bank, founded in 1887, is a public, FDIC‑insured community bank that serves more than 40 communities across Missouri, Arkansas, and Illinois. With $2.4 billion in assets, the bank offers a full suite of personal, small‑business, and commercial banking products tailored to local needs. Southern Bank’s long‑standing commitment to customer service and community investment sets it apart in the region, while its status as an equal‑housing lender underscores its dedication to fair and inclusive banking practices. Its growth since 2009 reflects a strategy of expanding digital capabilities and deepening relationships with local businesses.
Job Description
The SBA Servicing and Operations Assistant position assists in various tasks related to SBA duties, including portfolio monitoring, annual portfolio reviews, servicing action requests, and loan modification requests. The position interacts with SBA customers, Loan Officers, Loan Coordinators, and Loan Processing personnel to complete tasks associated with servicing and monitoring of SBA loans.
Requirements
- Ability to effectively work in a team environment
- Effective oral and written communication skills
- Good customer service skills
- Knowledge of various legal entity borrowing structures
- Knowledge of loan closing process and loan documentation
- Skilled with Microsoft Word, Excel, Outlook, and related software applications
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
