Service Technician - Repair Service

We're hiring a Service Technician who enjoys hands-on work, problem-solving, and supporting customers with expert tool service repair. This role is essential to maintaining SouthernCarlson's high standards of service by ensuring customer tools operate safely, reliably, and efficiently.

Requirements

• Diagnose, troubleshoot, and repair pneumatic and electric power tools (nail guns, staple guns, etc.)
• Perform preventative maintenance and ensure tools meet safety and performance standards
• Provide hands-on training to customers on proper tool operation and care
• Process service orders, parts requests, and required documentation accurately
• Partner with sales and operations teams to resolve customer issues
• Assist with customer orders and counter support as needed
• Maintain a clean, safe, and organized service area
• Deliver friendly, professional, and solutions-focused customer service

Benefits

• Health, Dental, and Vision
• 401(k) with Company Match
• Paid Time Off and Holidays