Warehouse Office Clerk

Warehouse Office Clerk at Southshore Companies in York, NE, handling paperwork flow, data entry, and customer service within the RDC, with opportunities for professional growth and development.

Requirements

• Manage inbound and outbound shipments and receipt of all products, materials, and supplies
• Compiles, sorts, and verifies accuracy of data to be entered
• Tracks, traces and updates the status of incoming and outgoing shipments
• Engages with customers, vendors, drivers, and co workers with a positive, professional and respectful communication
• Answer phones and respond to customer requests in a positive, professional and respectful manner
• Assign inbound trucks to designated dock doors
• Setup, control and maintain all relayed files for customer stored materials
• Verify all received documents once materials have been received into all computer systems
• Manage the shipment and receipt of all products, materials, and supplies
• Identify, research, and resolve customer issues using the proper computer operating systems
• Follow up customer inquires not immediately resolved
• Complete call logs and reports
• Collaborates and communicates with logistics technicians / dispatchers, and other involved in the shipment and receipt if products
• Provides on-the-job training for new employees as required
• Recommends and process improvement plans for growth in the company
• Provides additional backup support for shipping and receiving departments
• Performs cleanup of the office area at the end of the shift or as required
• Performs all duties in accordance with Southshore Companies safety manual
• Regular (punctual and dependable) attendance is an essential function of this job
• Other duties as assigned

Benefits

• Medical, Dental, & Vision Insurance
• Company Paid Life Insurance
• Voluntary Life Insurance for Employee, Spouse and Child
• 401(k) + 4% Company Match
• Paid Time Off
• EAP Program