Service Operations Coordinator

The Service Operations Coordinator is responsible for driving the daily execution of the Service Department, ensuring service tickets are accurate, prioritized correctly, scheduled efficiently, and closed profitably.

Requirements

• 3+ years experience in dispatching, service coordination, or operations support
• Strong proficiency in Microsoft Outlook and service management software
• High attention to detail and documentation discipline
• Ability to prioritize under pressure
• Strong communication skills with both customers and technical staff

Benefits

• PTO
• Holiday Pay
• 401K
• 100% Paid Medical, Dental, and Vision Insurance for employees
• Employee Stock Ownership Program (ESOP)
• Parental Leave Program
• Life Insurance
• Disability Insurance
• Tuition reimbursement
• Referral bonus program
• Charity Matching Program